EXPERIENCE

Principal, Founder   |   Germania Street

• Leading 0→1 design of AI systems and developer workflows for production-ready platforms across healthcare, enterprise + technology companies.
• Translating models, data pipelines, and decision systems into intuitive experiences for technical and non-technical users.
• Designed enterprise-scale ML and predictive AI platforms, including early (pre-LLM) systems for biological modeling and infrastructure monitoring.
• Clients: Cisco, Broadcom, TIBCO, Corelogic, Qiagen, P&G, Alcon, BD, Nike, Intuit, Wells Fargo

Director of User Experience   |   ZS Associates

• Developed clinical trial platform strategy integrating AI to streamline onboarding and sensor devices integration to expand patient reach and automate quality data generation. 
• Established CSAT + CX metrics, usability testing, and tuning, improving end-user experience.
• Built a design system and component toolkit to elevate implementation quality and speed.

Director of User Experience & Research   |   Otsuka Pharmaceutical

• Reshaped the product vision for an ingestible-sensor-based medical device; delivered research-driven redesign, gained key government approval, Otsuka investment, customer and partner support. 
• Aligned design strategy, scope, and timing across engineering, clinical, business, regulatory, and manufacturing leadership.
• Implemented seminal human factors SOPs combining usability, trust principles, with therapeutic safety, precision, and reliability.

Head of Design   |   Bluescape

• Created design vision, strategy for a virtual collaborative workspace; pioneered 4D navigation model and interaction patterns. 
• Boosted adoption, retention by replacing “high frequency, high importance” user flows with usability-tested redesigns, foregoing specs, and delivering ready code to speed time to market.
• Formed CX council to engage customers, influence roadmap—retaining key clients, Ford, MGM.
• Built, mentored elite multi-disciplinary team, set foundational design principles, and created implementation tools to streamline development.

Advisor   |   BioTrillion

• Designed CV/ML-powered diagnostic workflows for early disease detection. 
• Formed product and engineering teams; defined product vision and roadmap.

Co-Founder  |   PatientCare

• Designed a post-discharge AI monitoring system identifying high-risk patients and triggering caregiver intervention.
• Developed adaptive workflows balancing automation with human oversight.
• Principal Designer   |   Xerox PARC
• Designed AI-driven interaction models for multimodal and conversational systems, shaping model behavior, tone, and user-facing responses across enterprise deployments.  
• Built evaluation frameworks, annotation pipelines, and human-in-the-loop workflows to align model outputs with safety, clarity, and user intent. 
• Partnered with ML researchers and linguists to translate abstract personality and reasoning goals into behavioral specifications, UX patterns, and training data strategies. 
• Led design for P&G Skin Advisor, a responsible-AI case study used by 5M+ consumers.

Director of Design   |   America Online

• Established internal UX and research team; partnered with executive stakeholders across business units on strategic, global-scale services used for 100m+ users; worked directly with CEO.
• Launched AOL’s global authentication and security platform, personalization services, AOL Mobile; co-author of Liberty Alliance Specifications for Federated Network Identification.

Senior User Interface Designer   |   Netscape

• Design lead on key initiatives, including Netscape.com and Netscape Navigator. 
• Developed navigation models,  wireframes, visual designs, prototypes, implementation specs.
• Researched target markets and performed usability testing.
• Collaborated with engineering, product management, marketing, and C-level executives.

ACHIEVEMENTS

Patent US2018/012028A1: Computer-Implemented System, Method For Automatic Patient Querying.

Patent US20171221US01: Handheld Filament Extension Atomizer for Precision Therapeutics Delivery.

Patent US20100083145: Service Performance Manager w Obligation-Bound  SLAs and Patterns for Mitigation and Autoprotection.

Xerox PARC Innovation Award  (’14, ‘16, ’17) for projects of greatest creativity and impact on PARC legacy.

Grand Prize, Furniture Design, San Francisco Museum of Modern Art.